At Earthen Decor Studio LLP, we respect your privacy and are committed to safeguarding your personal data. This Privacy & Security Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We collect personal information that you provide directly to us, such as:
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Name, email address, phone number, and shipping/billing address.
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Payment information (processed securely via third-party gateways).
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Data related to your browsing activity for improving user experience.
2. How We Use Your Information
Your information helps us to:
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Process and fulfill your orders efficiently.
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Provide customer support and respond to inquiries.
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Send order updates, promotions, and service-related communications.
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Improve our website, products, and services.
3. Data Protection
We prioritize your data security through the following measures:
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Encryption: All sensitive data (such as payment details) is encrypted during transmission.
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Secure Servers: Our website and hosting servers are protected with the latest security protocols.
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Access Control: Only authorized personnel can access customer data.
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Data Minimization: We only collect and retain data necessary for service fulfillment and legal compliance.
4. Payment Security
Your payment information is processed securely through trusted payment gateways.
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PCI-DSS Compliant: All transactions adhere to international security standards.
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3D Secure Authentication: Adds an extra layer of protection for online payments.
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Tokenization: Sensitive card information is replaced with encrypted tokens for enhanced safety.
5. Your Rights
As a valued customer, you have full control over your personal data. You can:
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Access: Request a copy of the data we store about you.
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Correct: Request corrections to inaccurate or outdated information.
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Delete: Request deletion of your personal data, subject to legal and transactional limitations.
To exercise these rights, contact us at info@earthendecorstudio.com
6. Security Measures
We use multiple layers of protection to maintain your security:
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Regular software and server updates.
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Real-time monitoring for suspicious activity.
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A structured incident response plan for potential threats.
7. Transparency & Policy Updates
We are committed to being transparent about our data practices. Any updates to this policy will be communicated via our website or email notifications.
8. Contact Us
For any questions or concerns regarding this Privacy & Security Policy, please contact us at: 📧 info@earthendecorstudio.com